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About the Role
Key Responsibilities
- Build and maintain scientific partnerships with Medical Experts (MEs), Key Opinion Leaders (KOLs), and key healthcare accounts through meaningful medical and scientific engagements.
- Develop and execute strategic ME engagement plans aligned with organizational and therapeutic area priorities.
- Respond to unsolicited medical and scientific information requests, ensuring accurate, balanced, and compliant communication.
- Support the planning and execution of clinical research activities, including collaboration with study sites and clinical operations teams.
- Facilitate Investigator Initiated Trials (IITs) by providing scientific support and guidance to investigators as per company processes.
- Act as a trusted medical resource for internal cross-functional teams, providing scientific insights and therapeutic expertise.
- Ensure timely reporting of adverse events, product quality complaints, and special situation cases in accordance with pharmacovigilance and compliance requirements.
- Support medical education initiatives and scientific exchange activities to enhance disease and product awareness.
Essential Requirements
- Education: Any Graduate (Life Sciences, Pharmacy, Biotechnology, Medicine, or related healthcare disciplines preferred).
- Experience: 3-8 years of experience in Medical Affairs, Medical Science Liaison (MSL), Clinical Research, Scientific Engagement, Healthcare Consulting, or related pharmaceutical/healthcare roles.
- Strong understanding of medical and scientific communication principles.
- Experience engaging with healthcare professionals, medical experts, or key stakeholders within the healthcare ecosystem.
- Knowledge of clinical research processes, evidence generation, and medical compliance requirements.
- Excellent stakeholder management, presentation, influencing, and communication skills.
- Ability to interpret and communicate complex scientific and clinical data.
Desirable Requirements
- Experience in an MSL, Medical Advisor, Clinical Research, or Medical Affairs role within the pharmaceutical or healthcare industry.
- Exposure to Investigator Initiated Trials (IITs), clinical studies, or evidence generation projects.
- Understanding of pharmacovigilance, adverse event reporting, and healthcare compliance standards.
- Advanced degree or certification in Life Sciences, Pharmacy, Clinical Research, or related disciplines.
- Experience working in cross-functional and matrix organizations.
Key Performance Indicators (KPIs)
- Achievement of annual ME engagement and medical activity targets.
- Quality and effectiveness of scientific engagements with Medical Experts and key stakeholders.
- Timely and compliant response to medical information requests.
- Successful support and execution of clinical research and IIT activities.
- 100% adherence to Ethics, Compliance, and Pharmacovigilance requirements.
- Timely reporting of adverse events, technical complaints, and special situation cases.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)
Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
